Business

Friday, 5 July 2013

LG launches Note II rival Optimus G Pro at Rs 42,500

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NEW DELHI: LG has launched its Optimus G Pro flagship smartphone in India. The device has a 5.5-inch IPS display that supports full HD videos (1920x1080p) and rivals Samsung Galaxy Note II smartphone. The company has priced the new Optimus G Pro at Rs 42,500 in the country.

The new Optimius G Pro is powered by a 1.7GHz Snapdragon 600 quad-core processor, and runs on Android 4.1 (Jelly Bean). Powered by a 3,140mAh battery, the phone has 2GB RAM and 32GB in-built memory, along with microSD card support. LG has included a 13MP camera with LED flash on the back, while the front panel has a camera with 2.1MP resolution. The phone's camera has dual recording feature, wherein the device can capture video using both front and rear cameras at the same time.

The phone also has an infrared sensor that enables users to control functions in electronic devicesTVs, set-top boxes, air conditioners etc. The device comes with the QuadBeat earphones that also came with the Optimus G smartphone. While wirelessging is missingthe Optimus G Pro, users can opt for the Quick Cover, a flip cover that comes with the wirelessging plate. This flip cover, priced at Rs 2,499, has a feature that allows the screen to turn off when the cover is placed on it.

Soon Kwon, managing director, LG India said, "The market size for 5-inch and above screens is expected to be 1.5 million units by end of 2013. Based on this insight, with Optimus G Pro we have pushed the boundaries of computing and technological innovation to develop a smartphone that caters to both business and lifestyle needs of today's customers. We are confident that the smartphone will find a large following as it sets a new with a perfect screen size of 5.5 -inch display that provides an ultimate consumer experience."

LG said it aims to capture 10% share of the Indian smartphone market by 2014. The company said it has earmarked a budget of Rs 80 crore to improve retail development and marketing in the country.

In the past few months, LG has rolled out its latest smartphones Optimus L7 II Dual, Optimus L5 II Dual and L3 II Dual in the country soon after their global launch. In February, the company launched Optimus G, its erstwhile flagship and a rival to Samsung Galaxy S III, at Rs 30,900.

Kwon also mentioned that the company aims to widen its portfolio over the next year, including smartphones and tablets. Interestingly, LG does not have any tablets in the market right now. The company's Europe vice president had previously revealed its plans to develop Android tablets by the end of this year. When questioned about the tablets, LG India marketing head was evasive about the launch date as well as screen size of the upcoming devices.
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Douglas Engelbart, inventor of PC mouse, dies

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SAN FRANCISCO: Douglas Engelbart, a technologist who conceived of the computer mouse and laid out a vision of an Internet decades before others brought those ideas to the mass market, died on Tuesday night. He was 88. 

His eldest daughter, Gerda, said by telephone that her father died of kidney failure. 

Engelbart arrived at his crowning moment relatively early in his career, on a winter afternoon in 1968, when he delivered an hour-long presentation containing so many far-reaching ideas that it would be referred to decades later as the 'mother ofdemos.' 

Speaking before an audience of 1,000 leading technologists in San Francisco, Engelbart, a computer scientist at the Stanford Research Institute (SRI), showed off a cubic device with two rolling discs called an 'X-Y position indicator for a display system.' It was the mouse's public debut. 

Engelbart then summoned, in real-time, the image and voice of a colleague 30 miles away. That was the first videoconference. And he explained a theory of how pages of information could be tied together using text-based links, an idea that would later form the bedrock of the Web's architecture. 

At a time when computing was largely pursued by government researchers or hobbyists with a countercultural bent, Engelbart never sought or enjoyed the explosive wealth that would later become synonymous with Silicon Valley success. For instance, he never received any royalties for the mouse, which SRI patented and later licensed to Apple. 

He was intensely driven instead by a belief that computers could be used to augment human intellect. In talks and papers, he described with zeal and bravado a vision of a society in which groups of highly productive workers would spend many hours a day collectively manipulating information on shared computers. 

"The possibilities we are pursuing involve an integrated man-machine working relationship,close, continuous interaction with a computer avails the human of radically changed information-handling and -portrayal skills," he wrote in a 1961 research proposal at SRI. 

His work, he argued with typical conviction, "competes in social significance with research toward harnessing thermonuclear power, exploring outer space, or conquering cancer." 

A proud visionary, Engelbart found himself intellectually isolated at various points in his life. But over time he was proved correct more often than not. 

"To see the Internet and the World Wide Web become the dominant paradigms in computing is an enormous vindication of his vision," Mitch Kapor, the founder of Lotus Development Corporation, said in an interview on Wednesday. "It's almostLeonardo da Vinci envisioning the helicopter hundreds of years before they could actually be built." 

By 2000, Engelbart had won prestigious accolades including the National Medal of Technology and the Turing Award. He lived in comfort in Atherton, a leafy suburb near Stanford University. 

But he wrestled with his fade into obscurity even as entrepreneursSteve Jobs and Bill Gates became celebrity billionaires by realizing some of his early ideas. 

In 2005, he told Tom Foremski, a technology journalist, that he felt the last two decades of his life had been a 'failure' because he could not receive funding for his research or "engage anybody in a dialogue." 

Douglas Carl Engelbart was born on January 30, 1925 in Portland to a radio repairman father who was often absent and a homemaker mother. 

He enrolled at Oregon State University, but was drafted into the U.S Navy and shipped to the Pacific before he could graduate. 

He resolved to change the world as a computer scientist after coming across a 1945 article by Vannevar Bush, the head of the U.S Office of Scientific Research, while scouring a Red Cross library in a native hut in the Philippines, he told an interviewer years later. 

After returning to the United States to complete his degree, Engelbart took a teaching position at the University of California, Berkeley, after Stanford declined to hire him because his research seemed too removedpractical applications. It would not be the first time his ideas were rejected. 

Engelbart also worked at the Ames Laboratory, and the precursor to NASA, the National Advisory Committee for Aeronautics. He obtained a doctorate in electrical engineeringBerkeley in 1955. 

He took a job at SRI in 1957, and by the early-1960s Engelbart led a team that began to seriously investigate tools for interactive computing. 

After coming backa computer graphics conference in 1961, Engelbart sketched a design of what would become the mouse and tasked Bill English, an engineering colleague, to carve a prototype out of wood. Engelbart's team considered other designs, including a device that would be affixed to the underside of a table and controlled by the knee, but the desktop mouse won out. 

SRI would later license the technology for $40,000 to Apple, which released its first commercial mouse with the Lisa computer in 1983. 

By the late 1970s, Engelbart's research group was acquired by a company called Tymshare. In the final decades of his career, Engelbart struggled to secure funding for his work, much less return to the same heights of influence. 

"I don't think he was at peace with himself, partly because many, many things that he forecastcame to pass, but many of the things that he saw in his vision still hadn't," said Kapor, who helped fund Engelbart's work in the 1990s. "He was frustrated by his inability to move the field forward." 

In 1986, Engelbart told interviewersStanford that his mind had always roamed in a way that set him apart or even alienated him. 

"Growing up without a father, through the teenage years and such, I was always sort of different," Engelbart said. "Other people knew what they were doing, and had good guidance, and had enough money to do it. I was getting by, and trying. I never expected, ever, to be the same as anyone else." 

He is survived by Karen O'Leary Engelbart, his second wife, and four children: Gerda, Diana, Christina and Norman. His first wife, Ballard, died in 1997.
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Oracle unveils Sparc super-cluster T5-8 servers

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BANGALORE: Global software major Oracle unveiled its latest database server, which is 10 times faster than its earlier version for Indian enterprises across industry verticals. 

"We are launching the product Sparc super-cluster T5-8 in India first, a week after its global launch in the US, in view of the growing importance and size of the market here and its multiple benefits to our enterprise customers," Oracle India director Mitesh Agarwal told reporters here. 

Pre-integrated with its servers, storage, networking and software tools, the super-cluster's engineered system will enable enterprises to process huge volumes of data in quick time with T5 processor, which is twice as fast as the T4 processor of 2011. 

The T5 server's 16-core microprocessor is built on chip technology of Sun Microsystems, which Oracle acquired in January 2010. 

"As enterprises face infrastructure complexity and pressures to lower costs, our new product will enable them to process complex databases and applications even in private cloud environment," Oracle vice-president Ganesh Ramamurthy said at a preview of the product. 

The 20-year-old Indian subsidiary has about 7,000 customers, including 4,500 in the mid-size segment across verticals spanning telecom, financial services, government, retail, manufacturing, education and healthcare. 

"The super-cluster T5 runs database and enterprise applications on a single platform and lowers total cost of operation through consolidation and deliver secure multi-tenant cloud services five times faster than earlier version," Agarwal asserted. 

The company also launched an enhanced support service to help enterprises optimise their investments in IT infrastructure and database management. 

"As the highest level of service in the industry, we will respond to our customers in five minutes, restore or escalate their call in 15 minutes, debug in 30 minutes and monitor on 24x7 basis to remediate issues," Ganesh pointed out. 

With over 1,000 partners and about 30,000 techies at its development centres in Hyderabad, Bangalore and Gurgaon in Haryana, the subsidiary's hardware and software products are engineered to work together for enterprises, including third-party data services providers.
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Yahoo acquires email management app Xobni

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SAN FRANCISCO: Yahoo acquired email and address book management app Xobni, the internet company's third acquisition in as many days as it seeks to revamp its online products and boost its Web traffic. 

Yahoo said it will integrate Xobni's technology into its communications products, including the mobile and PC versions of its email and instant messaging services. 

Yahoo did not disclose the financial terms of the deal, which the technology blog AllThingsD pegged at $30 million to $40 million. Yahoo said that 31 Xobni employees will be joining Yahoo, including Chief Executive Officer Jeff Bonforte, who previously worked at Yahoo. 

The deal is the latest in a string of acquisitions by Yahoo since Marissa Mayer became chief executive a year ago, vowing to boost traffic to Yahoo's online services and to revive the company's stagnant revenue growth. 

Yahoo, which has roughly 11,000 employees, has acquired more than a dozen small, Web startups during the past year, focusing particularly on adding technology and services designed for smartphones and tablets. 

On Tuesday Yahoo acquired Qwiki, a mobile app that creates mini-movies using a consumer's collection of photos and videos. And on Monday, Yahoo acquired Bignoggins Productions, a mobile app to help players of fantasy sports teams. 

Last month, Yahoo closed its $1.1 billion acquisition of blogging service Tumblr, the largest deal by Mayer. 

Yahoo's shares finished Wednesday's regular trading session up 2.4 per cent at $25.59.
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Samsung buys TV video recording start-up Boxee

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Samsung Electronics has acquired TV digital recording device company Boxee, the South Korean manufacturer said on Wednesday. 

Terms of the deal were not disclosed. 

Boxee is a DVR that stores content in the cloud and lets viewers watch recordings anywhere without space constraints. Most DVRs allow for a limited number of recordings before the user has to shows to make room for others. 

"Samsung has acquired key talent and assetsBoxee," said a Samsung spokeswoman. "This will help us continue to improve the overall user experience across our connected devices." 

A representativeBoxee confirmed the company was joining Samsung. 

As the world's biggest TV manufacturer, Samsung has been expanding features on its internet-connected TV sets such as Skype video calling and apps that directly tap Netflix and other streaming video content. 

Many technology giantsApple, Google and Intel are trying to break into streaming video as a way to hook consumers with their devices.

Founded in 2007, Boxee is based in Israel and has received almost $27 million in fundingventure capital firms such as Spark Capital, Square Ventures and Softbank NY.
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Now, a tool to identify sarcasm online

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LONDON: A French Company, Spotter, has developed an analytics tool that claims to have up to 80 per cent accuracy in identifying sarcastic comments on travel s posted online. 

Spotter said its clients include the Home Office, EU Commission and Dubai Courts. This software uses a combination of linguistics, semantics and heuristics to create algorithms that generate reports about online reputation. 

The company says these reports can also be verified by human analysts, if the client wishes. BBC reports that algorithms have been developed to reflect various tones in 29 different languages including Chinese, Russian and Arabic.

According to the report, Spotterges a minimum of 1,000 pounds per month for its services. Simon Collister, lecturer in PR and social media at the London College of Communication, said there was 'no magic bullet' when it came to analytics that recognize tone. He further added that it still needs human interpretation.
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Updated: HTC One Max release date, news and rumours

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Updated: HTC pApparently there
Apparently the One Max will feature a 2.3GHz quad-core processor, 2GB of RAM, 16GB of internal storage, 2.1MP front camera, UltraPixel rear camera and a sizable 3300mAh battery.
Now those are some pretty tasty specs and it will certainly give the competition a run for its money - but we're going to have to wait and see if they are accurate.
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Dell smartwatch hinted as company invests in wearable R&D

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Dell is “exploring” wearables designs, with hints that a Dell smartwatch could be in the pipeline as the company again tries to tackle the competitive mobile market. “Looking ahead five years, we expect devices and form factors to continue to change” Dell global VP of personal computing, Sam Burd, told The Guardian, echoing recent research which suggested desktop sales would continue to pale while ultrabooks, tablets, smartphones, and other form-factors rose in prominence. “There’s a lot of discussion about how that fits into wearable deviceswe’ve seen with Google Glass and watches.”
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Burd would not be drawn on any specific R&D projects within Dell, though hinted that the smartwatch form-factor – rather than, say, the headset approach Google has taken with Glass – would likely be the first the company might follow. “There are challenges in cost, and how to make it a really good experience,” Burd explained, “but the piece that’s interesting is that computers are getting smaller. Having a watch on your wrist – that’s pretty interesting, pretty appealing.”
Dell’s motivation, in no small part, is mitigating its reliance on traditional PCs and notebooks for its bottom line. The company reported a steep drop in income in the last financial quarter, while losing its second place position in global PC sales to Lenovo. Dell now sits in third place, still on the metaphorical podium but facing ongoing declines in the market overall.
“We’re looking at a world of lots of connected devices” Burd concludes, suggesting that rather than a single form-factor suddenly revolutionizing the world of computing, what’s more likely is that “the number of devices per person is exploding.”
Dell has tried to take a bite of the mobile market before, but has struggled to make a success of it. The Dell Streak, the company’s 5-inch mini-tablet, showed significant promise but failed to convince the market that Android on a larger screen made sense; ironically, shortly after Android phones began rapidly increasing in screen-size, so that now the Streak’s display actually looks mid-sized.
Then followed a brief attempt to join the Windows Phone bandwagon, including one of the only physical-QWERTY handsets to run the OS, the Venue Pro. However, the device was cancelled before most customers even saw one in stores.
Now, Dell’s focus in mobility has centered around tablets, usually running Windows 8, though Burd concedes that sales haven’t exactly set the company’s financials alight. Only “hundreds of thousands” of XPS 10 and Latitude 10 tablets have been sold, he admitted, explaining that enterprise customers had been slow to warm to Microsoft’s latest OS on touch-only devices.
Wearables could be the bridging device, perhaps, though we’ll have to wait a little longer to actually see the fruits of Dell’s R&D. “We haven’t announced anything, but we are looking at the technology in that space” Burd said.
The company isn’t alone in that. Intel is working on a smartwatch project of its own, the chip company has confirmed, and expects to find its silicon in its own products – and those of its customers – before the year is through. Meanwhile, Acer has said that it expects a wearable to launch under its brand sometime in 2014.
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YouTube invests in Vevo, renews partnership deal

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SAN FRANCISCO: Google's YouTube on Wednesday said that it has made an investment in Vevo, an online music video hub that provides some of the most popular content on YouTube. 

YouTube and Vevo also renewed the partnership that allows YouTube to feature Vevo's music videos on its website, with the two companies sharing the ad revenue. 

The original partnership deal, which dates back to 2009, ended in December, but had been temporarily renewed while the two companies negotiated a renewal. The companies did not provide details about the terms of the renewal. 

The size of the investment, which YouTube did not disclose, was between $40 million and $50 million, according to Billboard. 

"We made an investment in Vevo. We are excited by their future prospects and to provide YouTube users with the best possible music experience," YouTube said in a statement. 

Vevo, which is a joint venture owned by Universal Music Group, Sony Music Entertainment and Abu Dhabi Media, did not return requests for comment. 

Vevo streams music videos on its own website. It also has a co-branded channel on YouTube that features music videospopular artists, including Rihanna, Adele and Lil Wayne. 

Vevo was the most popular partner channel on YouTube in the United States in May, with 50 million unique viewers, who spent an average of 36.1 minutes on the channel, according to industry research firm comScore. 

YouTube is the world's most popular online video destination, with more than 4 billion video streams every day. While much of the fare on YouTube consists of amateur home videos that users upload to the site, YouTube has stepped up efforts in recent years to provide professionally produced videos.
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IBM, Jet Airways sign 10-year call centre deal

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NEW DELHI: IT giant IBM will manage the customer call centre, including providing improved analytics capabilities and a 'refreshed' IT infrastructure, for Jet Airways, India's second-largest airline by passengers carried, the two companies announced. 

Under the 10-year contract, IBM will provide contact centre and back-office services for the airline's 11 lines of business such as domestic and international reservations, Jet Privilege program, cargo, refunds and helpdesk services. The arrangement is an extension of their three-year relationship under which Jet says the IBM helped transform its core IT Infrastructure. 

The new arrangement includes implementing an Interactive Voice Response (IVR) system to improve services and use of advanced analytics technologies to increase revenue through insights gained while managing the centre. The arrangement will increase revenues by Rs 20 crore and save costs significantly, according to the companies. 

Jet's call centre was previously handled by Trans Continental e-Services Pvt Ltd, a group company, which also runs as an independent BPO. Manish Dureja, marketing vice-president, Jet Airways, said the company decided to migrate and consolidate the contact centre under IBM in order to gain scale, get the best resources and talent and competitive advantage and make significant cost savings. 

Dureja said Jet needed to arrive at the right time in terms of cost mix to make the transition happen. "While there was an existing arrangement, certain process had to be evaluated before extending the partnership," he said, adding that the entire offering now comes under one umbrella without any disruption and inconvenience to customers. 

He said discussions on extending the partnership began nearly one and half years ago. "Talks for the project got concluded in May." 

IBM has been providing a host of IT services to Jet, including managing data centre operations, ERP, flight operation, revenue management, roster and crew management, customer relationship information system, aircraft maintenance and operations system, baggage reconciliation system and sales force automation. 

Anuj Kumar, GM, IBM India Global Process Services, said what his company is endeavoring to do is two significant tasks - improve revenues and make substantial cost savings. 

Kumar said analytical tools have two key planks: one, data analytics in terms of managing data and drawing intelligent conclusions and second, the marketing side,IBM will deploy tools, including marketing and campaign management tools. The aim is to create a better customer outreach and streamline the quality of services, he said. 

Although customers are increasingly booking online, a call centre is significant for an airline. Customers make calls for various activities, including bookings,they get it ticketedtravel agent, said Dureja. But a growing number of customers are increasingly using the IVR and completing the booking. Many also reschedule flight, check-in, seek flight update and information by the phone, he said. 

Besides Jet, IBM has 7-8 airline clients, said Kumar. The aviation industry is an important focus of business, he said. 
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Samsung unveils plans to build five new research and development centers

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A Samsung official who spoke to The Korea Times revealed that Samsung has plans to build five new Research and Development centers in South Korea, a project that will cost approximately $4.5 billion. The centers will each focus on their own aspects of R&D, with one being used for maximizing creativity, another for study and development of different components and materials.
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Such a move is the by-product of belief that research and development is necessary for continuing success in the technology industry as time moves on. The Samsung official went on to state that “heated competition” in the market influences its preparation and how it “copes”. The company has been ramping up its R&D spending in recent years, having increased last year to 11.9 trillion won over 2011′s 10.3 trillion in spending.
Of the five new centers, one will be the R5 building, an 800 billion won investment that will be used for developing smart devices and will be located in Suwon. Near this building with be another center for developing parts for the purpose of studying next-gen components and materials that will potentially be implemented in the company’s future devices.
A 1.2 trillion won center will be located in southern Seoul within Woomyeon-dong, this one said to be “cutting-edge” and slated for operation in June of 2014. A reported 10,000 designers, strategists, and developers will be located at this facility. And finally, there are two centers slated for construction in Pyeongtaek and Hwaseong, both of which will be used for flat-screen and chipset research.
Said one Samsung researcher: “R&D may not generate tangible results in the short term. But the key point is that Samsung can’t survive, if it fails to develop products that can give value to customers. Much of the remarkable progress in fields such as mobile computing and medicine has been possible thanks to the advancement of information technology backed increased spending on research.”
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Twitter starts tracking cookies to sell ads

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SAN FRANCISCO: Twitter on Wednesday said it would begin showing individually targeted ads using cookies, an effective online tracking technology that has also fueled concerns about internet privacy. 

Twitter is only the latest web company to use cookies, which have been deployed for years by firmsGoogle, Facebook, Amazon and practically every other major website. These small files, placed on web surfers' computers, contain bits of information about the user, such as what other sites they have visited orthey are logging in from. 

In the case of Twitter, the company will further allow retailers to attach anonymous versions of their customers' email addresses, known as hashes, to Twitter's advertising engine to individually target their customer base. 

Privately owned Twitter, valued at close to $10 billion by investors, has ramped up its advertising capabilities ahead of a widely expected initial public offering in 2014. 

Twitter's new feature, which is expected to raise advertising rates and revenues for the company, arrives in the midst of heightened public debate over the erosion of online privacy. 

In recent years both the European and the US Federal Trade Commission have probed the extent of tracking technologies used by sitesFacebook. Last year, European authorities began requiring websites to inform visitors that cookies were being placed on their computers. 

Twitter noted in a blog post on Wednesday that its use of cookies was "how most other companies handle this practice, and we don't give advertisers any additional user information." 

In the post, Twitter said it would give its users the option of disabling cookies by enabling a Do Not Track option in their browser. Many leading browsers such as Mozilla Firefox and Internet Explorer contain such options. Twitter users can also wholly opt out of ads tailored by outside data by opening their account settings, the company said. 

The efforts by authorities, particularly in Europe, to clamp down on tracking technologies have spurred a furious backlashthe media and technology industries, which argue that cookies are critical to practically the whole $100 billion internet advertising market.
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US spent $630,000 to 'buy' Facebook fans

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WASHINGTON: The US State Department is under fire for spending $630,000 over two years to win millions of "likes" on its Facebook pages at a time of severe government austerity measures.
A scathing report by the department's independent watchdog took the coordinators of its social media outreach policy to task saying it needed to "direct its digital advertising to specific public diplomacy goals."

The report by the Office of the Inspector General found that two advertising campaigns launched in 2011 and 2012 cost some $630,000 with the "goal of building global outreach platforms for engagement with foreign audiences by increasing the number of fans... on four thematic Facebook properties."

"Many in the bureau criticize the advertising campaigns as 'buying fans' who may have once clicked on a post or 'liked' a photo but have no real interest in the topic and have never engaged further," read the report released late last month.

Although each of the four thematic pages run by the Bureau of International Information Programs managed to attract some 2.5 million fans by mid-March, only about 2 percent of those actually actively engaged with the sites by 'liking' topics or sharing information posted on it.

"Many postings had fewer than 100 comments or shares; the most popular ones had several hundred," the report said.

State Department spokeswoman Jen Psaki said the report had been taken seriously and vowed most its recommendations would be implemented before the start of the 2014 fiscal year in October.

"Online advertising has significantly decreased. It's now at $2,500 a month," she said, adding that "still allows us to reach out and communicate with a wide range of individuals living overseas."

The State Department has embraced the wide outreach made possible through social media, but is still developing guidelines for how such sites as Facebook and Twitter should be used in the world of diplomacy.
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Smartphones: Congress's new poll weapon

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PANAJI: Ahead of the 2014 Lok Sabha polls, one of the biggest political weapons of the Congress will be smartphones. 

If Congress leader Digvijaya Singh is to be believed, the humble smartphone - which is getting increasingly popular across mobile user segments - has the potential to shape opinions and counter negatives when combined with the social media. 

Speaking to key Congress leaders in Goa Wednesday, Digvijaya Singh implored them to start using smartphones and get active on social media foraTwitter and Facebook to counter the BJP's "disinformation" campaign. 

"The computer is old now. What is important is the smartphone.senior Congress leaders and spokespersons should sign up for Twitter accounts and get their presence felt in social media. We have to increase our people on it," said Digvijaya Singh, who was recently appointed the Congress general secretary inge of the party affairs in Goa. 

His comments come a few months after a study conducted by the IRIS Knowledge Foundation and Internet and Mobile Association of India said that 160 out of the 543 Lok Sabha constituencies would be influenced significantly by social media during the next general elections. 

Digvijaya Singh went on to say that theIndia Congress Committee (AICC) was in the process of beefing up its information technology (IT) cell with personnel and technological capabilities to ensure that the Congress left its stamp on the virtual medium. 

The former Madhya Pradesh chief minister also said that the central IT cell would also help the state unit with the brass tacks of social media and smartphone exploitation. 

"The IT cell here has to be strengthened. You can ask forthe help neededthe AICC," Digvijaya Singh said. 

"We have to counter the disinformation campaign in the social media which is being carried out by the BJP. The PCC (Pradesh Congress Committee) spokespersons should articulate the views of the Congress and take up the debates going on aggressively. Social media is something we cannot ignore," he added. 

He said that only senior Congressmen who are articulate should be chosen to put forth the party's views, and added that in an age of information technology, well groomed personalities were of utmost importance.
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Indian IT companies's cash flow to increase

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BANGALORE: The government's latest notification allows SEZs and units operating in them to not pay service tax instead of paying the tax and then claiming refunds - is expected to remove a major source of pain for IT companies and improve their cash flow. 
By some estimates, nearly Rs 4,000 crore of service tax refund claims are pending with the government, of which about 30% areSEZs. "It used to be a huge bother for the IT companies. Now, not only will IT SEZs benefit, it will also mean less work for those in the tax department who have to process these requests," Som Mittal, president of IT industry body Nasscom, said. 

Pradeep Udhas, partner & head of IT/ITES in consulting firm KPMG India, said the idea of paying service tax and refunding it was wasting bureaucratic bandwidth. "The move comes as a succour to the IT companies, which don't have to lock their cash and then claim for a refund . SEZs have not taken off as expected, and with the minimum alternate tax imposed on them, the benefits have been further reduced. So the government is under pressure," he said. 

With the STPI (Software Technology Parks of India) tax holiday ending, the SEZ scheme, with its tax advantages , have become important for the IT sector as a means to retain its competitive edge globally. In April this year, the government provided a big boost to IT SEZs when it withdrew the minimum land area requirement for them. Previously, an IT SEZ could be established only on land area of 10 hectares or more. This hugely restricted the ability of companies to claim SEZ benefits. 

Nasscom said the upfront service tax exemptions would enable at least 80% of services used by SEZs to be exemptimposition of service tax. These would include servicesleased line, telecom, manpower supply, software licensing, and renting and maintenance. 

The new notification also allows a consolidated filing for multiple SEZ units with a common service tax registration. "This will reduce the number of filings we have to do," Mittal said. Mittal hoped that the new notification would also speed up refunds of payments made in the past. "We have heard that the Central Board of Excise and Customs has instructed IT commissioners in different regions to do that. And we find that some refunds are already happening," he said.
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Strong ties bind spy agencies and IT companies

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SAN FRANCISCO: Silicon Valley has tried to distance itselfthe controversial US surveillance programs exposed by Edward Snowden, but there is a long history of close cooperation between technology companies and the intelligence community. 

Former US officials and intelligence sources say the collaboration between the tech industry and spy agencies is both broader and deeper than most people realize, dating back to the formative years of Silicon Valley itself. 

As US intelligence agencies accelerate efforts to acquire new technology and fund research on cybersecurity, they have invested in start-up companies, encouraged firms to put more military and intelligence veterans on company boards, and nurtured a broad network of personal relationships with top technology executives. 

And they are using those connections to carry out specific espionage missions, current and former officials say, even as they work with the tech industry to avoid overt cooperation that might raise the hackles of foreign customers. 

Joel Harding, an intelligence officer for the Joint Chiefs of Staff in the 1990s who went on to work at big defense contractors Computer Sciences Corp and SAIC, said spy agencies have at times persuaded companies to alter their hardware and software products to enable monitoring of foreign targets. 

In one instance several years ago, an intelligence agency paid a tech company supervisor $50,000 to install tampered computer chips in machines bound for a customer in a foreign country so that they could be used for espionage, Harding said, declining to provide specifics. "They looked exactly the same, but they changed the chips," he said. 

A current US intelligence operative, who spoke on condition of anonymity, said the government often works through third parties, in part to shield the big tech companiesfallout if the operations are discovered. 

He cited a case more than a decade ago in which the government secretly created a computer reselling company to sell laptops to Asian governments. The reseller bought laptopsa company called Tadpole Computer, which made machines based on Sun Microsystems processors. The reseller added secret software that allowed intelligence analysts to access the machines remotely. 

Tadpole was later bought by defense contractor General Dynamics in 2005. General Dynamics declined to comment. Sun's new owner, Oracle, did not respond to an inquiry. 

Despite these secret collaborations, former intelligence officials and company executives say the great fear of overseas customers - that widely used US technology products contain a "back door" accessible only to the National Security Agency or Central Intelligence Agency - is exaggerated. They said computers and communications overseas are captured by other means, including third parties such as the laptop reseller and special software developed by the agencies. 

Defense contractors offer the government the means to break in to the products of virtually every major software vendor, according to a product catalogue reviewed by Reuters that was described as typical for the industry. The NSA did not respond to a request for comment. 

More massive cooperation is rare because big tech companies sell to many countries and have too much business at stake in marketsChina to risk installing a back door that could be discovered, said one intelligence veteran who had worked for Microsoft. 

"Microsoft is technically a US company, but it's an international conglomerate with tons of subsidiaries," he said. "It's a major part of Microsoft strategy to sell to China." A spokeswoman for the company declined to comment. 

Silicon Valley's relationship with US intelligence agencies is under scrutiny after Snowden, a former contractor for the NSA, last month exposed a top secret Internet monitoring program known as Prism that relied on customer data supplied by major technology companies. 

Google, Microsoft, Facebook and others scrambled to assure their customers that they only handed over data for specific intelligence investigations involving foreign targets, and they denied giving the NSA access to wholesale client data. 

But last weekend, the European demanded that Washington explain its surveillance programs and some European politicians said there were grounds to break off trade talks. Others urged citizens to stop relying on US providers. 

History of shared interests
The close and symbiotic relationship between US tech companies and government defense and intelligence agencies is frequently underplayed in the mythology of Silicon Valley. Defense contracts were its lifeblood through much of the 1950s and 1960s. Frederick Terman, who led Allied radio-jamming efforts in World War II, came to Stanford University with grant money and counted the founders of Hewlett-Packard among his students. 

Varian Associates and other startups, many with ties to Stanford, got their start in the 1950s with military contracts for microwave and vacuum-tube technologies that were used in aerospace projects. In the 1960s, government space and defense programs, especially the Minuteman missile effort, were the biggest customers for the Valley's expensive integrated circuit computer chips. Database software maker Oracle's first customer was the CIA. 

"The birth of Silicon Valley was solving defense problems," said Anup Ghosh, whose cybersecurity firm Invincea was launched in 2009 with fundingthe Pentagon's Defense Advanced Research Projects Agency. 

DARPA, which initially funded what became the Internet out of a desire for a communications network that would survive a nuclear attack, has intensified its work on Internet security in recent years and recently launched a "fast-track" program to get smaller amounts of money to startups more quickly. 

Federal cybersecurity spending is expected to reach $11.9 billion next year, up$8.6 billion in 2010, according to budget analysts at Deltek. 

Bumps in the relationship
The relationship between the Valley and the government has had its bumps. A low point came in the mid-1990s, when then-President Bill Clinton pressed the industry to include in its products a device called the Clipper Chip, which had an NSA-designed back door to allow for law enforcement eavesdropping if authorities obtained a warrant. 

Civil liberties groups and such technology leaders as Microsoft and Apple objected, in part because the code could be broken and presented a security risk, and eventually the administration backed down. 

Stung by that setback, Washington tried harder to learn the Valley's language. Its most visible initiative was the creation of In-Q-Tel, a venture capital fund intended to finance companies whose products were of interest to the CIA and other agencies. 

In-Q-Tel's portfolio now includes security companies such as FireEye and data analysis firmsPalantir Technologies, which counts the CIA as a major customer. In-Q-Tel often makes modest investments in exchange for companies adding specific features to their products, former employees said. In-Q-Tel declined to comment. 

Government agencies often demand the right to review the software code of their technology vendors, said former McAfee Chief Technology Officer Stuart McClure. That could allow them to spot vulnerabilities that they can use to penetrate the software when it is installed at other locations. 

In other cases, officials and executives said, companies give the government advance notice of software vulnerabilities, even before they have warned their own customers - information that could be used for defense, offense or both. 

"The vulnerabilities that are discovered as well as the potential risks to the infrastructure are now shared at levels that have never had sharing before," said Dave DeWalt, chief executive of FireEye and chairman of closely held security firm Mandiant. DeWalt was previously CEO of No. 2 security software vendor McAfee, which he said gave early threat warnings to intelligence agencies. 

Chuck Mulloy, a spokesman for current McAfee owner Intel, said the organization works with governments around the world but declined to discuss specifics. 

In a more formal effort at coordinated defense, NSA Director Keith Alexander is leading a regular gathering called the Enduring Security Framework, in which CEOs are given temporary security clearances. 

One outcome of those meetings: a cross-industry effort to improve the security of the boot-up process on personal computers, say several people familiar with the project. 

"It's a seriously dangerous game theyplay," former Pentagon intelligence officer Harding said of the tech companies. "They want to help their government, but if it comes out, it's a serious problem. They are teetering and tottering, and if they teeter too far, they are going to lose."
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How Waze buyout may help growth of internet in Israel

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JERUSALEM: The billion-dollar sale of navigation company Waze to Google may finally be putting Israel on the map as a major player in consumer internet innovation.

Israel's high-tech sector has been dominated by firms that made products for other businesses,computer chips or communications gear. But in recent years internet and mobile companies have emerged as the majority of Israeli start-ups, and many have found success in the global market.

The focus might be changing now.

"There's definitely a shift that Waze has done a great deal of emphasizing," said Nir Zohar, the president and chief operating officer of Wix. "I would assume that we will find more foreign investors coming to Israel to invest in Israeli entrepreneurs." Wix, a personal website company, filed last month for a $75 million initial public offering the United States, just as Google was wrapping up its $1.03 billion purchase of Waze.

Foreign investors are beginning to take notice.

Israeli consumer firms myheritage.com, a genealogy site, and Fiverr.com, an online marketplace for creative services, received major backing last yearAccel Partners and Bessemer, two leading American venture firms.

Veterans of the Israeli internet start-up scene say that Israeli companies are known for their creativity and international outlook, so the move into the fast-growing world of smartphone apps and consumer websites has been relatively easy.

"Because we don't have a local market, we go on the international marketday one," said Uri Adoni of Jerusalem Venture Partners, one of the leading tech investment firms in Israel.

Unlike in larger countries, he said, Israel's small size means that its startups naturally target placesthe United States instead of the domestic market. With products ready-made for international use, they are attractive to overseas venture capitalists.

Experts say Israeli companies are accustomed to taking unconventional risks in building their products.

"There's always a special Israeli take, and the take is `Let's go crazy, let's bring something that's completely off thets,'" said Michal Adam of the IVC Research Center, which tracks statistics on Israeli venture capital.

In the case of Waze, that meant relying on the app's user base in order to help build its maps because it lacked the vast amounts of data and satellite imagery of a companyGoogle. Thanks to its crowdsourcing feature, Waze's mapping service provides its user community with real-time information on traffic conditions, accidents and speed traps that standard GPS services have struggled to gather. The service has also generated a loyal user base.

The Israeli way, Adam said, is "doing things simple when you need a complicated result because you don't have the money and the resources."

Roughly three-quarters of Israeli startups provide mobile or Internet services, according to IVC. Just five years ago, the number was below 50 percent.

After bottoming out in 2009 during the global financial crisis, American venture capitalists have steadily ramped up investments in Israel. Last year, according to the National Venture Capital Association in Arlington, Va., they pumped almost $85 million of equity into Israeli Internet companies, the highest amount since the global financial crisis five years ago.

Overall, Israel is the world's largest destination for high tech venture capital after Silicon Valley.

Yossi Vardi, a leading figure in the Israeli tech scene, said the Internet boom is also a result of natural growth. "Every major (acquisition) creates a wave of angels and new investors," he said. "Angels" are the individuals who make early investments in high-risk companies.

Vardi helped pave the way for the current crop of Internet firms as an original investor in ICQ, the forerunner to modern instant messaging services. When ICQ was sold to AOL for $400 million in 1998, Vardi took his profitsthe deal and invested in more than 100 other tech companies, about half of them consumer orientedICQ. Many of those companies,answers.com and media software maker FoxyTunes, added success stories to the Israeli consumer market.

Vardi expects that the Waze sale will spark a similar round of growth.

Along with attracting new investors, each successful new company creates a new supply of experienced employees who may go on to form startups of their own.

"In three years, there are going to be a lot of people who are employees of these companies who are going to go out into the market," said Micha Kaufman, the CEO of Fiverr.com. Alexa, an Amazon-owned web analytics service, ranks Fiverr among the 200 most visited websites in the world.

Some experts warn of overconfidence. The low costs of launching a consumer-oriented startup, which do not require factories and large machinery used by traditional companies, has made it easy for anyone with an idea to start a business. Those low costs make the companies attractive to investors, who can afford small bets on promising startups.

"I do expect more entrepreneurs to throw their hats in the ring," said Adam Fisher, the head of the Israel office of Bessemer Venture Partners, a U.S. firm. He cautioned that with few barriers to entry, the Internet market could be flooded with companies that have little chance of success.

"We welcome them, but we hope they don't misread the success of Waze," Fisher said. He pointed out that a company that develops an app or program must also figure out how to make it profitable, a problem that traditional tech companieschip manufacturers don't have.

Still, the success of Waze generates optimism among Israeli internet companies. "All the press thatthese exits are getting ... creates confidence for future buyers," said Yaron Carni, a veteran investor and head of the Tel Aviv Angels Group.
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